This Privacy Policy explains how KSI Casino, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. By creating an account and using our services, you agree to the handling of your information as described below.

We are committed to being transparent about what we collect and why. If you have any questions about this policy, please contact us through our support channels.

What We Collect and Why

When you register an account with us, we collect personal information such as your full name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licensing conditions set by the Anjouan Gaming Authority. Without this data, we are unable to open or maintain your account safely.

During transaction processing, we also collect financial information related to your chosen payment method. This allows us to complete payments accurately and to detect any unusual or potentially fraudulent activity on your account. We do not store full card numbers on our servers; payment data is handled through secure, third-party payment gateways that operate to recognised industry standards.

We may also collect technical data as you navigate our web platform, including your IP address, browser type, and session activity. This information helps us maintain the security and stability of the platform, identify technical faults, and ensure that our services function correctly for you. Cookies are used to manage your session and remember your preferences; you can adjust your cookie settings through your browser at any time, though doing so may affect certain features of the platform.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your data in order to carry out their duties are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we may share your data with external parties. These include identity verification services used to confirm your age and identity, payment processors required to complete your transactions, and regulatory or law enforcement authorities where we are legally obliged to disclose information. In each case, data is shared only to the extent necessary and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your data for the period required by our licensing obligations and applicable law. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where permitted by law. To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you via the email address associated with your account or through a notice on our web platform. We encourage you to review this page periodically to stay informed of how we handle your data.